South Central Regional Library Council
Assessment for the 2.0 Library --
A toolbox for
meeting and exceeding user expectations
Leadership and Collaboration Series
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Date/Time: |
Friday, February 22, 2008, 10:00 am - 4:00 pm |
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Location: |
Broome |
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Instructors: |
Peter Genovese, MCC ( Pat Albanese, RIT (Rochester Institute of Technology) |
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Registration: |
$30/SCRLC members; $35 non-members Lunch and refreshments included. |
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Audience: |
Librarians and staff from all types of libraries responsible for planning, managing, and evaluating user needs and library services in today’s rapidly changing library environment. |
This workshop will survey the various options that libraries of all types can use, as they strive to understand expectations, assess success, and provide quality user-based services. Topics to be covered will include:
· The 21st century library and the current user environment
· Developing an achievable plan for understanding user needs
· Doing some R&D (research and development):
o Best practice examples
o The menu of assessment choices
o Selecting the best tools for understanding your user’s expectations.
This session will engage the participants in discussion and activities.
Our facilitators for this workshop are the principal
consultants in Global Library
Consulting:
Peter Genovese brings three decades of library
director and consulting experience in academic and public library environments.
He has presented and consulted for both domestic and international institutions
and conferences. He is a recipient of the SUNY Chancellor’s Award for
Excellence in Professional Service, a Board member on the New York Higher
Education Initiative (NYSHEI), and provides leadership on numerous boards and
councils. Mr. Genovese is currently Director of Libraries at
Pat Albanese (Pitkin) - For nearly 30 years, Ms. Albanese
led the Libraries at Rochester Institute of Technology through a variety of
user-centered technology innovations and building projects. Under her
leadership as Chief Information Officer, the Mount Holyoke Library and
Information Technology organization was awarded the ACRL Excellence in Academic
Libraries Award. She has been a leader in statewide consortia, a founding
leader of ConnectNY, NYSHEI, and Pi2. She has consulted in the
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South Central Regional Library Council
Assessment
for the 2.0 Library, February 22,
2008
Please email dcapalongo@lakenet.org, send or fax
this form and payment by 2/8/2008 to:
SCRLC, Clinton Hall,
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Name ________________________________________________________________ |
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Institution_____________________________________________________________ |
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Address ______________________________________________________________ |
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Telephone (day) ________________________Emergency* _____________________ |
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Email Address _________________________________________________________ |
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*Emergency phone (home or cell) will only be used for a last minute change or cancellation |
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REGISTRATION FEE: Lunch and refreshments included. |
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Make checks payable to SCRLC |
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________ $30 per person for SCRLC members, |
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________ $35 per person for non-members |
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MasterCard, Visa, Discover or American Express |
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Name of Card Holder ___________________________________________________ |
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Signature ______________________________ 3 digit code from back of card ______ |
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Credit Card# _____________________________________ Exp.Date _____________ |
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Cancellation Policy: Notification must be received 24 hours before the workshop to avoid a $20.00 processing fee. Prepaid registrations cancelled within 24 hours of the workshop will be issued a credit voucher, less $20.00; all others will be invoiced. Refunds cannot be made for "no shows." |